Booking Terms & Conditions

Please read the following information to ensure that you fully understand how to book onto one of our Unique Adventure Experiences. This section informs on the booking process, how payments are made, our booking conditions, our participation waiver forms and our cancellation policy. Please review the following information carefully and do not hesitate to contact us with any questions regarding this information or your wilderness adventure trip.

Prices

Prices are in USD, and include sales tax of 5% GST in British Columbia, or 15% GST in New Zealand, depending in which country your adventure is taking place.

Booking

To book your trip your must read our Term & Conditions and then fill out our online Booking + Medical Form. You will be sent a Waiver Of Liability Form, which you will need review and sign. It is essential that any health concerns be reported on the Medical Form. Failure to do so can result in severe consequences in the event of an emergency.

Liability Waivers

You will be required to sign a Waiver of Participation before commencing a trip with West Coast SUP Adventures. Signing this waiver is a condition of participation. By signing our Waiver Form, you are aware of the risks associated with wilderness travel and remote adventure tours, and that you are in physical and mentally sound condition to participate on a remote wilderness adventure tour.

Methods of Payment

We accept eTransfer & credit card payments. If you wish to pay via credit card please email our offices, and we will send you an invoice and instructions on how to pay using your Credit Card.

Cancellation and Refund Policies

Should West Coast SUP Adventures cancel an adventure trip a full refund will be made.

Should you cancel your booking for any reason the following penalties apply:

If cancelling up to 1 weeks before the trip start, 50% of your deposit will be withheld.
Cancellations any time within 1 weeks of the trip departure date, the full deposit will be withheld.

Cancellations must be received by email. Cancellations are only effective once your notification is received by West Coast SUP Adventures.

Booking Conditions

There is a degree of hazard in all activities and adventure tours taking place in wilderness areas. All participants must read and sign the West Coast SUP Adventures Waiver Form prior to commencing any trip. Please read this document carefully and take the time to understand its contents, and your awareness of the potential risks associated with wilderness adventure tours, and then sign the waiver. This is required prior to any trip participation with West Coast SUP Adventures.

Medical Evacuations

In the unlikely event of an emergency, participants will be required to pay for any rescue or evacuation costs incurred on their behalf or as a result of their actions.

Limitation of Responsibility

Changes to the Itinerary

Many of the activities presented on a West Coast SUP Adventures are weather dependent and cannot be guaranteed. West Coast SUP Adventures does not offer refunds or credits for cancelled activities or changes to a planned itinerary. West Coast SUP Adventures reserves the right to change or cancel any itinerary or service at any time due to insufficient enrolment, bad weather conditions or other reasons without penalty to West Coast SUP Adventures Inc. The participation of any person on any trip is subject to the discretion of the trip leader and West Coast SUP Adventures.

Please feel free to contact our office for any questions or concerns related to this information or your adventure with us.

We kindly thank you for choosing to adventure with us, and we look forward to sharing inspiring days in the Mountains with you.